Renesas V850 Series Informações Técnicas descarregar pdf (Página 86)

Pamphlet U15763EJ5V0PF

SUPPORT SYSTEM

Purchasing Products

Please contact an NEC Electronics distributor or sales representative regarding the purchase of NEC Electronics products.

Customers will receive shipment of products after the distributor or NEC Electronics sales office has submitted their order

form.

Note that a precontract is required for real-time OS and middleware (RX-NET, RX-FS, GOFAST) products to be embedded

in the customer's system. The procedure for purchasing NEC Electronics products is outlined below.

Purchasing procedure for products requiring precontract

Preparation of purchase order form A precontract is required when purchasing real-time OS products. Customers are therefore requested

to fill out a purchase order form and submit it to an NEC Electronics sales representative.

Signing of contract A contract will be ready for signing about 1 week following submission of the order form.

Please confirm that the contents are correct before signing the contract.

About 1 week

Submission of order After the contract has been signed, the NEC Electronics sales division will submit the order form.

About 2 weeks

Product shipment NEC Electronics operates on a production-on-demand system, so customers should expect ship-

ment about 2 weeks after their order is received.

Supply format

Software from NEC Electronics includes only those objects necessary for operation. In the case of real-time OS and middleware

products, however, due to the nature of the software, source code is supplied along with the execution objects.

Free upgrades

Provided the customer has completed and returned the User Registration Card included with the product's guarantee card, free

upgrades are available online for the period of one-year following purchase. Once this period expires, an upgrade fee will be required.

Inquiries regarding product usage and bugs

Please direct any inquiries to an NEC Electronics distributor, sales division, or use the technical hotline.

Range of support

NEC Electronics provides support for all products that have been used in accordance with the stated methods. Note that real-time OS

source code products fall outside NEC Electronics' support range.

Seminars

NEC Electronics provides a wide variety of forums for exploring the V850 Series development environment, ranging from seminars to

introduce potential new customers to NEC Electronics products, to training sessions for those customers seeking to improve their

knowledge and technical skills. All those interested are warmly invited to attend.

The following seminars have been organized to assist customers in understanding and using the V850 Series development environment.

Seminar Name

Length Description

V800 Series C Compiler

Basics and Application

Real-Time OS for V850 Series

Basics

Real-Time OS for V850 Series

Application

2 days

A seminar that combines lecturing and hands-on training (using the V850 Series) to give

customers an understanding of the basic coding techniques used in software development.

A seminar to give customers detailed descriptions of and hands-on experience in

using the functions of a real-time OS (RX850 Pro).

Aim: To master RX850 Pro functions, operations, and system call usage.

A seminar to give an understanding and practical knowledge of development using

the V850E and an evaluation board (SolutionGear) through hands-on practice.

To find out more about these seminars, please refer to the separate introductory pamphlet. Those interested in NEC Electronics' "on-

site seminars" held at the customer's location are requested to contact an NEC Electronics for details such as date and content.

After-sales support

SUPPORT

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